Boris & Franklin, Fs.

24/7 Support

Popular Questions

Got a question? We’re here to help.


  • How does your credit services work?

    Our credit builder program, operates by allowing you to make payments each month depending on your budget. Once these payments are completed, we will report them to all three credit agencies, helping to improve your FICO score. Each program offers different levels of benefits, so you can choose the one that best suits your needs and goals.

  • How does your financial planning work?

    Our wealth building program offers two main benefits., we provide guidance on effectively managing your income to maximize its potential. Secondly, we help you establish a robust savings plan to secure your financial future. All of this is handled for you; simply follow the directions provided, and reap the rewards at the end.

  • Do you offer any guarantees for services?

    Yes, we do provide guarantees on selected services. Please see the programs for guarantee offers. If you have any questions or need further clarification, please don't hesitate to reach out to us we're here to help

  • How long does it take to boost my FICO score?

    Each of our credit programs comes with a suggested time frame from start to completion. For more information, please review the specifics of each program individually. If you have any questions or need assistance in selecting the right program for your needs, feel free to reach out to us.

  • Do I need to speak with anyone in person to begin services?

    Our staff is available 24/7 to assist with any questions you may have., you don't need to speak to anyone to sign up for services. Click on the program you're interested in, and we'll take care of the rest for you.

  • What happens when I miss a payment?

    In case you encounter hardships for any reason, you have the option to pause your services without any concerns about miss payments being reported to the credit agencies. Rest assured, we would not report any late or miss payments during this.

  • How do subscriptions work?

    All of our services operate on a subscription basis. Upon signing up for a service, a payment will be automatically drafted from the card you provided during sign up. For details on the duration of services, please refer to the selected program or feel free to ask us for assistance.

  • Can I cancel services?

    You can certainly cancel our services at any time. All we require is a 30 day written notice via email, and your card would not be charged for the following month. Your satisfaction and flexibility are important to us, and we strive to make the cancelation process as straightforward as possible. If you have any further questions or need assistance with the cancelation process, please don't hesitate to reach out to us.

  • Will any of my information be sold to a third party?

    We do not sell any information to 3rd parties., we do share information with all three credit agencies to facilitate improvements to your credit history. Once our services have been completed, we will completely delete and destroy all information related to the services you hired us to perform. Your privacy and security are our top priorities, and we adhere to strict protocols to safeguard your information.

  • Does your company dispute items on my credit report?

    Our company does not engage in disputing items on your credit report or attempting to remove information from it. As we are not a credit repair agency, we do not undertake any efforts to delete items from your credit report. Instead we focus on providing services aimed at providing your credit history through other means.

  • When can I begin making purchases?

    If you are enrolled in one of our credit builder programs, we advise against making any soft or hard inquiries regarding your credit report additionally, we recommend refraining from making any major purchases using your personal line of credit for the duration of our services. Engaging in these activities could hinder the process of boosting your credit score. Therefore, it is not advised to do so while enrolled in our program.

  • Do you have a refund policy?

    Yes, we do have a refund policy in place. Please refer to the selected program of your choice for details regarding I refund policy. If you have any questions or concerns regarding refunds or any other aspect of our services, please don't hesitate to reach out to us.

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